Return sending

RETURN ADDRESS:

Barbra Jacobsen/ Ace of Cups Jewellery 

2e Jan van der Heijdenstraat 72-II, 1074XX Amsterdam

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Do you want to return the earrings? Of course, you can. You always have the right to a 14-day (2 full weeks) cooling-off period with an online purchase.

Notify Ace of Cups within 2 weeks of receiving your order about your return shipment. This can be done very easily without giving a reason via the contact form on this site, or by sending a message to info@aceofcupsjewellery.nl. You can also fill out the attached return form and include it with your return shipment. If you do not have this, you can download the return form here.

Then return the earrings to the address above. For a quick processing of your refund, preferably as soon as possible, but no later than within the legal period of two weeks after you have informed us. 

Please note: Return shipping costs are the responsibility of the customer! These costs are approximately 4.50 euros per parcel. For exact costs, please consult your carrier's website.

After we have received your return shipment in good condition, you will receive a full refund of the amount paid as soon as possible. 

As soon as the money has been transferred to you, you will receive a message about it by email. 

More information about rights and obligations regarding returns can be found at the bottom of this page under 'Cooling-off period and Right of Withdrawal'.